HS Companion ProBack to the app overviewHelp when you need it
HS Companion Pro support
Get help with setup, subscriptions, Microsoft 365 connections, safety records and reports.
Contact support
HS Knowledge Exchange
Developer and support provider for HS Companion Pro, United Kingdom.
Before contacting us
- Include the HS Companion Pro version shown in the app.
- Describe what you were trying to do and what happened.
- Tell us whether the issue affects local records, reports, subscriptions or a Microsoft 365 connection.
- Do not email sensitive health and safety records, personal data or Microsoft credentials.
Subscriptions and billing
Premium and Pro subscriptions are purchased and managed through Apple’s App Store. You can view, change or cancel a subscription in your Apple Account subscription settings. Billing and refund requests are handled by Apple.
Your records
Core records are stored on your device. Optional Premium and Pro features can connect to Microsoft 365 services selected and controlled by you or your organisation. Keep appropriate backups before deleting the app or changing devices.